[Resolved] OneAssist Consumer Solutions — unauthorized credit card charges | |||||
I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan on 08/11/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I need the refund amount of rs 1299 which they have deducted from my credit card and its a offence for which they have charged my amount without my permission. Relationship no-3054414 Was this information helpful? | |||||
Dec 22, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 21, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2573568 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I request you to share your Card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Manoj
HDFC Bank Customer Assistance