OneAssist Consumer Solutions — unauthorized debit from my credit card | |
This oneassist team called me, i didn't even know what is happening. I got the credit card from icici telling me that there won't be any charges for the card. Amd now they debte my account with rs. 1899/- on 05/11/2019. And this is complete cheating. I don't want this safety protection and please credit my account back with the same amount immediately. Relationship number : 9183322 And my doubt is that, how my credit card is debiting without my consent. The icici team will also be liable for this, if the problem is not solved. Was this information helpful? | |
OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 OneAssist Consumer Solutions Customer Care's response Dear Jobin, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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