[Resolved] OneAssist Consumer Solutions — unauthorized deduction without permission | |
An amount of rs.1899 was debited from my icici salary account on 2 may 2018 regarding some one assist plan. I have never opted for this, also no one explain me about the plan and price. Without any concern how you people deducting money. This is cheating so how one assist will save me from cheating/fraud if they are doing the same. Also how your bank icici support it. Please do disable this plan as soon as possible and do refund the amount payable inr 1, 899 Name - mriganka sekhar ghosh Date of incident - 02/05/2018 My customer relationship no. - 4298788 Icici bank a/c no. - xxxxxxxx0908 Was this information helpful? | |
Jun 9, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 08, 2018 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3143910 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |
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Trying to contact for a claim. no one is answering the toll free numbers. neither on app nor on toll free numbers
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