[Resolved]  OneAssist Consumer Solutions — unnecessary calls

Address:Bangalore, Karnataka, 560053
Website:OneAssist.in

I did a mistake giving oneassist my number, tught of getting a insurance for my iphone and updated details in the website this had happened in november 2017, oneassist denied to give insurance, the things are good and i was not relaying on anything more, since then every that 3-4 time oneassist agent will contact me and trouble to take insurance i told them hell out of time not to call me, this is happening repeatedly, kindly stop calling again and again, i’m fed up of you people, if this continues ill have to take some serious action,

Fyi my contact number:[protected]
Name:ebraz khan
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Mar 13, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Ebraz,

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We will unsubscribe your number from our call lists.

Please allow us some time for the same.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.
Complaint comments 

Comments

Hello there

I Received SMS from ICICI BANK that RS-1399/- deducted from my account to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team.

Please deactivate and refund my money ASAP

OneAssist Relationship Number : 1639526
OneAssist Consumer Solutions Customer Care's response, Feb 9, 2018
Verified Support
Dear Roshan,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2833955 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards,

Brijesh

Team OneAssist.

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