[Resolved] OneAssist Consumer Solutions — Very poor response | |||||
I called to customer care to submit my claim, they said that your previous claim has not closed, we will close it in 48hrs and then you can raise new claim. They have not closed my old claim in their system from six month. nobody knows why. I called customer care 4 times in 8 days still they have not closed my old claim and only response was wait. I asked them to connect me with their seniors, every time response was we can not connect now but we will arrange callback which never come back. This is very unproffesional and unacceptable behaviour. I request oneassist to pls take action and correct the system. Regards, Jitesh [protected]@gmail.com Was this information helpful? | |||||
Jun 27, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 26, 2017 OneAssist Consumer Solutions Customer Care's response Dear Jitesh, Greetings from OneAssist...! We are unable to trace your details. Request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Sagar (Team OneAssist) | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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