OneAssist Consumer Solutions — Wallet assist product mis-sold to me. relationship no.-1120746. | |||||
Dear concern, this is to inform you that above product has been miss-sold to me as I have to pay nothing as a premium of the policy, that it would be adjusted with the reward point of my HDFC bank credit card, but day before yesterday when I have received my credit card statement, I have seen that the same amount of premium has been debited from my credit card. So take it as a complaint and cancel my above policy and refund my debited premium for the asap. Regards Sharmistha Mukherjee. Was this information helpful? | |||||
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OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
I never apply for your service, but your company deduct registration amount without my permission or any notification from my credit card. I want my whole money back.
Reply
Dear Sharmistha,
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details from the provided mail id, requesting you to kindly share the customer ID or register mobile number.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]
Regards
OneAssist.
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details from the provided mail id, requesting you to kindly share the customer ID or register mobile number.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]
Regards
OneAssist.
I think relationship number (provided by you only) is enough to get all the details of a particular customer and that is already provided to you in the subject line…though place note my mobile no. [protected]
and please cancel My policy ASAP and refund my debited money as per your clause no. 6.4 . My policy is in free look in period and I have already complaint as its miss sold to me.
Regards
Sharmistha Mukherjee.
and please cancel My policy ASAP and refund my debited money as per your clause no. 6.4 . My policy is in free look in period and I have already complaint as its miss sold to me.
Regards
Sharmistha Mukherjee.
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