[Resolved] OneAssist Consumer Solutions — without information active service kindly refund money

Rakesh Rathod4847

from Ahmedabad, Gujarat

Address:

Ratlam, Madhya Pradesh, 457339

I'm using hdfc credit card. Without any intimation you have to deducted the amount of 1399 from my new hdfc credit card
Kindly cancel this plan and request you to don't deduct any amount. This is unacceptable that you activate any service without information of customer. Please deactivate and don't deduct amount
And also please cancel the auto renew system if activated
Please refund my money otherwise i will complain to police.

Name - rakesh rathod
Relationship no. -4633437
Mobile no. - +91 [protected]

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Jul 31, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2018

OneAssist Consumer Solutions Customer Care's response Dear Rakesh,

Greetings from OneAssist,

As requested by you the cancellation is in progress vide service request number 3264703. Your refund amount 1399/- will credited in your account within 5 to 7 working days.

For any further query you may mail us at [protected]@oneassist.in. We'll be glad to help.

Regards,

Sophia,

Team OneAssist.