[Resolved] OneAssist Consumer Solutions — Worst service | |||||
Hi, my name is praveesh m e. recently, i purchased a redmi note 3, 32 gb gold. i was happy with it. but on 27/06/2016, the phone felled down from by hand and the glass broke. fortunately i had brought mi protect along with the phone from mi.com. So i registered a claim no. sr# 1448509 for repairing phone on 27/06/2016 in https://oneassist.com and i uploaded the whole documents needed within 3 days. they assured me that, the phone will be pickup within 48 hours. but they pickup the phone only on 13/07/16. at the time of pickup, the courier boy forced me to sign in different papers and not issued me any single copy or receipt. after that when i called the customer care they assured me that you will receive the estimate of repair within 2 days. but i haven’t receive any estimate so far. i don’t know where is the phone now. Was this information helpful? | |||||
Sep 17, 2016 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 17, 2016 OneAssist Consumer Solutions Customer Care's response Dear Priyesh, Greeting from OneAssist….! Your case has been resolved and communicated to you separately. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are working on your case and we will keep you posted on any development in your case.Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]
Regards,
Team OneAssist