[Resolved] Oneassist Consumer Solutions — wrong plan is delivered and wrong product listed on amazon.in for one assist
FLAT NO.1603,T-8,ORANGE COUNTY, AHINSA KHAND-1, Indirapuram, Ghaziabad District, Uttar Pradesh, India
Rorohit_cruiser on May 17, 2019
I bought mobile protection plan for my iphone x on 14may 2019. It clearly mentioned that apple phone is included in mobile protection plan in list of compatible devices. But today i. E. 17 may 2019 when i received the plan it is for non apple
Plan name : "mobile damage protection nonapple_e 60k to 80k"
Today is 15 day i bought the phone and i stand no where. How i will activate the mobile protection plan if i receive wrong plan.
I called amazon as i bought plan from amazon.in and order no #[protected] and they are asking for service denial letter from one assist. So please provide the same as soon as possible.
Complaint marked as Resolved Jun 22, 2019
[May 17, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified SupportOneAssist Consumer Solutions Customer Care's response, May 17, 2019
Greetings from OneAssist!!!
We are aware about your case and have forwarded your details to the relevant team. Please be assured that your issue will be resolved soon.
We appreciate your patience in the interim.
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