[Resolved] OneAssist — Fraud debit-without my knowledge

[Resolved] OneAssist — Fraud debit-without my knowledge

V Vignesh888 May 30, 2021 This thread was updated on May 30, 2021

I brought one Mi phone last year, same time they convenience me about one assistant by mistake I accepted and paid Rs.1899/- for insurance. After that they send me email regarding terms and condition which is absolutely unacceptable actually looted. But again 3rd sep. my account debited Rs.1899/- without my acknowledgement, I enquired with bank then I came to know they used my previous debit card details and debited. Was this information helpful? No (0) Yes (0)
May 30, 2021 Complaint marked as Resolved Debit made by Bank directly and received refund . OneAssist Consumer Solutions customer support has been notified about the posted complaint. Sep 07, 2020 Updated by Vignesh888 I came to know that action was done by ICICI bank not connection with my Phone purchase or Oneassist directly. ICICI bank debited my account without my concern for protection of my debit card, If they issued debit card and they cannot protect then why they issuing debit card and for that they made additional insurance Rs.1899/- per ann. already debit card they charging Rs.997/- which is already highest level of charges. Please consider this claim is ICICI bank those who have to respond and they have to shame on keep looting their customers. Verified Support Sep 09, 2020 OneAssist Consumer Solutions Customer Care's response Dear Vignesh, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist. May 30, 2021 Updated by Vignesh888 Issue resolved
Add a Comment	Share
Submit Close