[Resolved]  OneAssist — oneassist damage my redmi note 4 phone

Address:Junagadh, Gujarat, 362265
Website:Www.oneassist.in

आज से तीन पहले मेने 13000रुपये का फोन लिया था जिसको रिपेरिंग करने के लिए वन अस्सिटेंट की और से रखा हुवा लोगस्टिक पाटनर ने मेरे यह से 12 जुलाई को मोबाइल पिक-अप किया था। जब 17 तारीख को जब मैने ट्रेक किया तो मुझे पता चला कि मेरा मोबाइल अभी तक डिलवर नही हुवा। कारण पता करने पर मुझे पता चला कि Ecom express pvt ने मेरा मोबाइल बारिश में भिगो दिया है और पूरा डेमेज कर दिया है। यही बात की कॉम्प्लेन करने जब में oneassist को फोन किया तो उन्होंने मुजे कोई संतोष कारण जवाब नहीं दिया। और Ecom logistics ahmedabad को फोन करने पर उन्होंने बोला कि आप ऊपर कम्पलेन ना करे।

इस कारण में one assist और ecom के खिलाफ कंज़्यूमर कोर्ट करूँगा और अखबार में one assist और ecom की लापरवाही के बारे में छपवउँग।

यह मेल आपके पर किये जाने वाले केस के बारे में इन्फॉर्मर करने किये गए है

Sagar
Complaint number
2164052
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Sep 16, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Sagar,

Greetings from OneAssist...!

We are sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they will get in touch with you shortly for the same.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Verified Support
Jul 20, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Sagar,

Greetings from OneAssist...!

As per the telephonic conversation, our team has informed you that your mobile phone is under repair with the Authorized Service Center. You will be informed about the development on your case shortly.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Verified Support
Jul 26, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Sagar,

Greetings from OneAssist...!

We have shared the status over the call regarding your claim. We are working on your case, requesting you to allow us sometime.

Regards,

Deepika

Team OneAssist
Verified Support
Aug 14, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Sagar,

Greetings from OneAssist...!

We've delivered your handset!

Let us know if you need help with anything else.

Regards,

Deepika

Team OneAssist
Aug 14, 2017
Updated by Sagar2050
Dear dipali

I think u haven't proper knowledge about my phone plz chek my complaint and after reply still. My phone is not repair.. Worst service i already registered repick request no one replay me
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