OnePlus India — defective oneplus 6t delivered

Address:	110078
Website:	www.oneplus.in

I bought oneplus 6t from amazon on 22 dec 2018.
The phone automatically switches off and restarts. Sometimes even after restart it doesn't opens the home screen, rather it shows "phone is starting" continuously until its further restarted. The phone automatically turned off on 4th jan and even after several attempts it didn't turned on. After few hours it automatically opened the reboot menu and that menu was also unable to start the phone. My phone finally started working on 6th dec after i got it repaired from the customer executives. This caused me a lot of inconvenience for 2 days. The re uploaded the oneplus software in my phone saying that this issue was because of some app. But after 1 day of repair my phone again started restarting, switching off on its own. And on feb17 it again switched off and didnt start again until i showed it to the customer executives. Now they have again taken the phone under observation for 2 days. I am completely fed up and disappointed by oneplus india. It's clear that the device they have delivered to me is defective and yet they are not compensating me by atleast giving me a new undefeated piece. The nearest customer store is 20miles away and its not convenient for me to go again and again to get my phone checked every time. I am a student and this phone is causing me too much trouble because of malfunctioning whenever and wherever it wishes to. Is this how oneplus treates their valuable customers? I have bought oneplus 1, 3, 5, 6 and now 6t and yet this is their response to their customer. I am truly disappointed by their efforts and i am gonna make sure no one of my acquaintance buys stuff from oneplus ever again.