Oneplus — Not replacing

Namaste

my name is shailaja

i buy one plus nordaug 22 phone from amazon.from 1day phone getting heat.i called customer care.they toled change some settings.i did.but problem did not solved.2nd time i called customer care.they said send to service center.i asked them replacement they said 15 days over replacement not possible.only repair possible.i sent mobile to service center.they said we updated software now phone not getting heat.the phone came from service center.but heat comig again.then i called customer care .then they told again send service center.again i sent using pick service.again service center people said we update software.i talked service center manager.asked him plz replace the phone .iam anable use that phone.he said with 15 days only phone replace happen.againphone came from service center.again phone getting heat.again i called sevice center but phone pickup service is not shaowing i said .they said ofter lockdown sevice will acctive.from last 5 months service is not acive in my area .iam in my home town.i sent many msgs to customer care asked them extend my waranteee bcoz service not showing from last 5 months.tno body is not respnded.now i sent my phone to service center.now also they telling warantee is comleated we changed battery now not getting heat. my point is 2 times i sent service center and 1 time falssing also over.my problem is like that only .my wish is that that s defected phone idont want that phone .i want another good working phone.from 1 yr i telling thhis only.

phone :one phus nord
cost :28000
order Id:[protected]
Device IMEI: [protected]/07
phone no:[protected]
location godhavarikhani, telangana