Onida LCD — LCD Xviera defect

R/Sir
I Sri T Ravi Kumar purchase the LCD Onida make Xviera model 18" with in the 2 years the picture tube gone as per the representative of your company says whether it is correct or not I don't know I immediately rush to the delear where I purchase he simply give complaint online and that product kept with him it is happen last 02 months I immediately give another complaint online then the agent came to my home and told that you pay another 8000/- I want to know if any item purchase such type of product if that product going to repair or defective then there is no responsibility of company to replace with new one what is the procedure to warranty about the picture tube. is the way to replace with new one with pay the amount of 8000/- I previously pay 16, 000/- and for new one 8000/- it comes to 24, 000/- for one LCD what the inner matter I not understand if the model is defective then why released in market and cheating with customers please solve the problem with in the stipulated period or I bound to go shelter of law and within the 07 days I went to Consumer court with full documents what are relevant ed with this case. so please justify or pay compansation wait for your reply my mobile No. [protected]
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Onida LCD — STAR CJ NOT DELIVER AFTER FULLY PAID IN ADVANCE

Subject: Re: Rakesh Roshan/ [protected]
From: "kamal chatterjee"<[protected]@rediffmail.com> Mon, 27 Jun 2011 21:23:30
To: "[protected]@starcj.com"<[protected]@starcj.com>
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1.order cancelled 22.6.11
2.waiting for refund back in credit card account
3.cr card billing datec30.6.11
4.if billed the amount 19990.00, who will pay ????

rqrd reply before going to ICC

From: kamal chaterjee <kamal.[protected]@vkipl.com>
Sent: Wed, 22 Jun 2011 09:29:39
To: [protected]@starcj.com
Cc: [protected]@rediffmail.com
Subject: Rakesh Roshan/ [protected]
Order booked on 05.06.11 and Not received till date my ordered LCD TV
Gati returned the consighnment to Star Cj Gurgaon and delivered on 20.6.11 vide doc no.[protected]Scan copy of Dockets attached)
Kindly arrange to re-deliver the order in good condition at the earliest without further delay as already it was 20 days late.

--
Thanks & Regards,
Rakesh Roshan
H.No.1609, 1st Floor
Sector 4, Panchkula
Haryana
[protected]

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