[Resolved] Onida — LED TV -Service support is very poor
K
kathiravang
from Chennai, Tamil Nadu
Dear Sir,
I have brought Onida 22''LED(LEO22FTF)on 13/10/13(Bill No:[protected]) on 13/10/13.
My TV didn't working -2 weeks back(not even ON)I have informed to customer service at vellor.They send one technical person after 2 days from my complaint.He came and check the TV.He told that "some issue is there in board & we don't have spare now.We need to indent than will change the board.It takes 1 week''. After 1 week -He came & installed the new board.One more problem came-Line formed mid of display screen.Finally says, ""handover the TV to service centre-vellore''. I have spend Rs'100 for shift the TV to service centre. They told it takes another 5-7 days. I am totally unhappy for the service.
I ask ''why it is happened.They told it may happened once again also.Please make AMC.
Minimum 15-20 days takes for service. Kindly replace new TV with warranty
How to believe your product ??.
.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved
customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment