Onida / Mirc Electronics — Ac stinking problem | |||||
I purchased onida Ac in sep2015, while it was new there was a weird smell coming out of it we thought it was new maybe that's the reason .Eventually the stink increased so much so it got difficult for us to stay in room so we called up dealer ...he sent service guy 1 ...he sprayed deo...service guy 2...cleant it thoroughly...it didn't stink for 15 days and after that winter began so we stopped using AC...now since Feb end i started using my Ac...and again there is stinking problem...I again spike to dealer...this time he was from onida...service guy 3 says its it room problem ...Ac doesn't make it own air it pulls the air from the room and again throws back...FYI...my room never ever stinked with my old Ac...anyways he takes a picture of model number and goes away...after 2 days service guy 4 comes...he could not smell anything ...:)...he cleans the filter ...talks to his senior...and then asked me for a lemon and he actually squeezed a whole lemon inside it...I told him citrus fruits will definitely give me good smell but how long...after he left I am again left with the stink...I went to the dealer again ...he said he will send a person from his side...service guy 5 ...I told him to do nothing coz I was expecting onida technical persons to rectify the issue...service guy 6 comes from onida he was a senior technician Kiran wadekar suggested that if we do jetspray the stink will go...but even that failed...Mr.Santosh Rodricks his boss I and my husband must have called him a dozen times he doesn't pickup the call...Today I again went to the dealer he said he is keeping a follow up of my case ...he also called up santosh rodricks but mr.santosh didn't pickup.Its my humble request to Onida to either rectify the issue or replace the AC...this is not my first AC but surely will never buy Onida henceforth... Was this information helpful? | |||||
Onida / MIRC Electronics customer support has been notified about the posted complaint. | |||||
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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