Onida / Mirc Electronics — Defective -----ONIDA 190 L Direct Cool Single Door 3 Star Refrigerator (FLORAL RED, RDS1903R)

Respected sir,

Onida Complaint ID---- 2111S[protected]

Defective -----ONIDA 190 L Direct Cool Single Door 3 Star Refrigerator (FLORAL RED, RDS1903R)

This is to inform you that I have purchased(Flipakart) a refrigerator on 9th Oct 2021, product was received on 14th Oct 2021. I have an issue next two days Water sweating in the outside container box... so I have requested for Replacement on 18th OCT. The technician visited On 20th Oct 2021 taken photos and told the product is defective we will arrange Replacement.

Evening I got the message that the replacement was rejected. Without any reason

I contact the Onida service centre they told me that we requested a replacement

I want Full Replacement or Refund

I raise complaint
Government of India
Ministry of Consumer Affairs, Food & Public Distribution
Department of Consumer Affairs
National Consumer Helpline (NCH)
Docket Number: 3092716