Address: | Thane, Maharashtra, 401209 |
Dear sir/ madam,
We purchase onida 40 inch tv [model no. Leo40fbv] past few months, but it is defective piece. Many times, i called to customer care but, i didn't get proper response from your side. Look in this matter as soon as possible.
I am really disapponited from your customer care service and dealer also. How could your dealer sold us old model?. Many times we complaint to the dealer. He didn't solve this problem. Your service executive visited and he told us that, there is one part is totally gone.
Here, i am attaching purchase invoices for your easy reference and records. Please take needfull action on this matter. Otherwise, we will file complaint in consumer court.
Kindly, look in this matter.
Regards,
Amol gaonkar
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