Onida / Mirc Electronics — defective product delivered and company not ready to replace | |
Bought a onida 1.5 ton ac after long delivery time (Almost 10 days time) from vasant and co. Finally product installed on 9th sep. Technician said there is no gas in outdoor unit and asked to get it replaced from vasant and co as it as a defect. It is almost 10 days now, still not yet replaced. Fed up following with vasant and co every day. Service guy called today and says he is asked to check gas leakage and seal it. When spoken to service team for replacement, i was cheated that ac comes without gas and will be filled at home. However technical guys says this is defective product from company as gas has leaked and company usually forces technician to seal and give. Please be aware of this and don’t get cheated. Please dont buy onida ac. Was this information helpful? | |
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Onida / MIRC Electronics customer support has been notified about the posted complaint. Oct 11, 2018 Updated by kumark82 Product replaced yesterday. But was again a used one. Had fitment marks, paints was removed, stain marks, broken thermocole, open and torn packages. Onida and Vasant and co is cheating company. Please don’t buy any product from both of them. I struggled for 45 days and of no use. No one is picking the phone. Humble request, please don’t buy any product from these unethical company  Oct 27, 2018 Updated by kumark82 Replaced AC didn’t have gas. Filled from my pocket for Rs. 1800. Ac worked for a day and no cooling. Understand gas is leaking. Clearly says replaced one is also a defective one. | |
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MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093