Onida / Mirc Electronics — microwave oven received dead!

Address:

Lucknow, Uttar Pradesh, 226002

Sir, my self sanjit from indian army, now i am in lucknow. Sir i have purchased a microwave oven, 20 ltr solo, model - mo20smp11b, on 14 sep 2017. I called customer service to install product then. After visiting they told that a main parts, called magnetron etc. Is not fitted inside, that's why the product is dead. And they click photo of machine. And gone. Next day i was shifted from lucknow station for my army temporary duty. So i was not able to call back again the customer service to solve problems. Now i reached lucknow station, and i have registered complaints again and again to solve my products under warranty period. But technician asking for money for the product which is not installed inside the microwave oven. Technician told without money it is not possible to repair. Told also what were you doing?

Sir my complain numbers are - 1809h[protected] by vishal sir customer service.
1809j[protected] by amit sir customer service.
And 1809h[protected] by gaurav sir from customer service