Onida / Mirc Electronics — not repairing my tv under warranty

Address:

Begusarai, Bihar, 851112

I filed service request on 26th aug for my 43uic model tv. Within 2 days technician came and examined told that panel will be changed under 1 week as display was not coming. But since no other action has been taken. I had called customer service several times each time they said we are forwarding on urjent basis. The area service manager is saying that i have sent the part no need to be changed but company is rejecting every time. Told all this to customer service team they said we have no any idea. Now i am going to file a case against onida company as they have irritated me. This was really not expected from such h a old reputed company.