Onida / Mirc Electronics — not working washing machine - replace washing machine or part - service center staff rude

Complaint no: 1708h[protected]

I havent had a resolution to this yet and customer care is not attending to my calls - they are hanging up the calls and not attending to my complaints and also not escalating the issue.

Its for a washing machine with malfunctioning spinner motor and leakage to the motor. I am not able to use my new washing machine for close to two months - if you don't have a part available, replace my washing machine with a new one.