Onida / Mirc Electronics — onida 1.5t inverter ac

Address:

560043

Hi, 12th june 2017, i bought 4 ac from onida, 2 1 ton ; 2 - 1.5 ton;
My first ac board got spoiled with in a year, thankfully under so called warranty it got replaced (Board) without charge, but took me a month to get the new board. Now my 2nd ac board got spoiled, on 18th i lodged complaint, first the technician said only indoor board is spoiled, i waited for long time but no respite, then finally he got board,, he said outdoor unit is spoiled, then again i waited. Yesterday technician spent 4 hrs on site but still he couldn’t make my ac work.
I spoke to the technician in bangalore, he says even i[censored] put new board it may get spoiled in 1 month we will not give guarantee. Pls clarify few things here;
1) why on earth u r making inverter ac if a customer has to spend money every year to repair it.
2) where is my savings, i pay additional money first to buy the ac, then every year i pay money to repair it. Not lil money, that to in tune of 16000 rs.
3) mental harassment, agony, no peace of mind.
4) boards can’t be repaired, they need to be changed.
5) board not available, have to shipped from bombay, which takes months.
6) the ac has in a normal ac works for years, this ones gas is expensive, got over in a year.
7) refill is expensive.
8) having servo stabilizer, each ac having stabilise power, still u blame power fluctuations.
9) them why we pay additional money for stabilisers when there is no use.
10) i[censored]r product is defective why can u replace it,
11) ur r&d team is doing what, making such flimsy boards, which can’t be repaired.
13) non available & expensive spares.
14) i[censored] know these r such delicate product, then give life time warranty.
15) last nut not least — - why should not i go to consumer court after having faced so many problems.