Onida cheating its customers by selling defective air conditioners
To,
The department of consumer affairs,
Government of india
Subject - onida cheating its customers by selling defective air conditioners
Ac model number-sa125trd
Serial no-3c[protected]
Dealer-vasanth & co.
Dealer address-no-50, south usman road, t. Nagar, chennai-600017
Dealer contact[protected]
Customer contact-[protected]
Customer name - gautam gupta.
Date of purchase-12th march, 2016
Onida complaint reference-1710g[protected]
Consumer forum complaint registered - 461610
I purchased onida ac on 12th march 2016. First time cooling issue occurred due to gas leakage around 6 months after date of purchase. Now again the same problem has occurred on 9th october 2017 and i have been calling customer care for the same. Now my product is 6 months out of warranty and again cooling is not happening at all. This is embarrassing for me and i have lost trust with onida. This is second time happening in the last 1 year and onida must replace the product or refund all my money.
I have escalated to customer care but onida executive told me that they could not fix the issue without money as my product is 6 months out of warranty. What a cheap response from onida.
Looking forward for your help and intervention.
Thank you.
Regards,
Gautam gupta
Mobile number - [protected] Was this information helpful? | 
Post your Comment