Onida / Mirc Electronics — onida fis 43 w led tv | |
Onida fis-43w led tv stopped working during a software update on 25 february 2019. I registered the complaint with customer services, which ensured that my problem will be dealt with in 48 hrs. I was told that there is a problem with software update from company side and i have to change complete motherboard since company doesn't provide new software installation if it gets corrupted. I was asked to pay 7000 rs for new board, which i agreed to pay with a heavy heart. I was told since motherboard is only available in bangalore it will take 4 days to get it. It have been almost 28 days days since and almost 30 phone calls. The desired hardware is not available in jaipur. Why do u cheat people with almost 40000 rs for a tv u can't even make software available and don't have hardware for. Disastrous service. Shame. Learn the difference between 48 hrs and 28 days. Was this information helpful? | |
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Onida / MIRC Electronics customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
I have purchased onida ac jn May 2017.during the first year it works smoothly but now room temperature is not cooling down i try to contact your service but could not pl help me out
Reply
mooinuddinmunshi's reply, Mar 28, 2019
when i purchased the no one came to my house to advice about the ac and its remote. as such i have to call my relative but he did not know the function of ac.somehow i manage to start and it function normally during first year but now it is functioning properly
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+91 20 2837 5561 [Mumbai]
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MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093