Onida / Mirc Electronics — onida not providing new remote my product is under warranty

Rajesh.arya

from Mumbai, Maharashtra

Address:

421001

Sir my name is rajesh arya and i purchase onida smart led tv 3 month before and after that my air mouse remote not working and i complaint about this on 25th november and my complaint number is 1711h[protected] after that 27th november onida service engineer came my home and said new remote is not available it will be available in 3 days and they provide me new remote in next 3days but after that no response from onida customer care and i complaint many time in onida customer care they always saying they provide me new remote in next 2 days but today almost 10 days over they not provide new remote this is very bad experience from onida services.

It's my humble request please provide me remote as soon as possible.

Name:- rajesh arya

Mobile :[protected]

Address :- hari om niwas bldg 2nd floor room no 5 near bewas chowk ulhasnagar 421001. Dist-thane state - maharashtra.

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Onida / MIRC Electronics customer support has been notified about the posted complaint.

Dec 07, 2017

Updated by Rajesh.arya Very bad experience from onida
After sale service is worst
They not giving proper response of consumer complaint and talking like fool they give me another service person number and tell about your problem and that no person saying CALL another no sir i have all recording of onida customer care and I think I have to go consumer court my product is under warranty and they not giving me new remote.

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Comments

Praveenkuma

from Mumbai, Maharashtra

ONIDA LEC TV display issue (Under Extended Warranty).

Following the service center from last one month, still no proper response.If we call they are not properly responding.

Complaint Registration number : [protected]

We need the proper sollutions.