Onida / Mirc Electronics — onida washing machine service

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

My onida washing machine started giving trouble in feb, 17. I made online compliant then. I got a thank you message without any compliant id. I again complained on 1/5/17. No complaint number again. But some united home services person attended on 4/5/17. They took rs. 4500/- in advance from me. He took the machine to their workshop. They returned it on 4/7/17, without testing. When i tried to use it, it did not work properly. I again complained about it. A mechanic came to attend and told me that some pressure senser has gone bad and would cost me rs. 1600/-. I said i would pay after the machine works. But it did not work with new part. Then they repaired the pcb. Still no use. It is now almost 4 months and i am washing manually, thanks to them. They say some part did not come from the onida company. Can consumer forum help me with this issue please!