Onida / Mirc Electronics — poor quality of service delivered after full payment

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from Vadodara, Gujarat

Address:

Pondicherry, Puducherry, 605005

Lodged service request for my led tv because audio volume in tv went off after 2 hours of watching tv. Authorised technician visited and visually inspected tv and stated that pcb board needs replacement. Charged me 5500 rupees for new board and after 2 days returned the tv stating that the complaint was rectified. Now tv, when switched on or off gives off a loud sound and while on loud static background sound all the time. Onida has such poor customer grievance addressal system.

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Onida / MIRC Electronics customer support has been notified about the posted complaint.