Onida / Mirc Electronics — Poor repair and maintenance service

Address:Mumbai City, Maharashtra, 400706
Website:www.onida.com/washing-machines

I own a semi automatic 7 kg washing machine of Onida brand. A month back the spinner motor stopped working so I logged a service request with Onida. The Onida representative came and suggested to get the buffer and motor replaced. We agreed and got it replaced. It's not even a week now and the spinner motor has stopped working again. The same representative visited again and said that I will have to again get the motor replaced and also pay for it. I feel cheated by this behaviour from Onida representative (Sandeep).
I have written about this incident on Onida's support page. Hoping to get some positive response and action from their end.
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Onida / MIRC Electronics customer support has been notified about the posted complaint.
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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all Onida / MIRC Electronics contact information