Onida / Mirc Electronics — raise complaint regarding washing machine not working more then one month back, still no one responded

Hello sir,

I have onida washing machine that is not working right now, it is under 2 year warranty so i raised complain regarding this on 19th sep 2018 with below complain no-
1809a[protected]Register mob no - [protected]).

They promised problem will be resolved within 1 week but today it is more than one month over but still they have not resolved the complain. I spoke to the onida customer care so many times from last one month every time they are saying same thing as "part is pending" here no one is telling when the problem will be resolved. So here if they can not provide service then its better they can take back there product and also they should not make false promises.

Kindly help to resolve this issue.

Thanks,
Hariom