Onida / Mirc Electronics — Repeated Issue of Freon leak with 1.5 Tons A.C.

Address:

MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E) Mumbai Mumbai City District Maharashtra India - 400093

Dear Sir/ Madam:

I had purchased 3 A.C's from Onida in 2020.

(1) One in number 2 tons a.c.

(2) Two in number 1.5 tonsA.c.

One of the 1.5 tons a.c. has been giving issue as the freon leaks occur on a regular basis. I had the freon charged at least 5 times till now.

Now again when I made a complaint to Onida customer service, they sent a representative and the technician mentioned that it would cost me 5, 500 INR for repair. I have spent alomost 20, 000 on repair of the a, c, till now.

It is kindly requested that the a.c. be changed free of cost as this is a manufacturing problem.

Please kindly reqolve the issue on priority.

Regards, Shams Jawaid
Mob: [protected]