Onida / Mirc Electronics — smart tv remote replacement

Address:

600005

Hello all,

I bought a onida smart tv with air mouse remote.

After a month o[censored]sing the tv the air mouse remote problem started with low battery issue

Air mouse had battery which is similar to battery mounted with in mobile, which cannot be replaced and we wont be able to use aa or aaa battery

After 3months o[censored]se the remote didn't work, i am not able to change the channel, volume and other basic functionality.

I have raised a remote not working complaint two months ago.
I am yet to get the solution for the problem and i am not able to use the tv effectively for past 2months

As onida gave its service to 3rd party adonis.co.in, which doesn't know what is the meaning of service to customer.

Contact person of the adonis is suresh. [protected]@adonis.co.in
Suresh wont answer phone calls and wont respond to sms sent to him

Please please dont buy onida products because the after service is very very bad