Onida / Mirc Electronics — to complaint poor response from customer service side.

Address:

Chennai, Tamil Nadu, 600100

I bought 4k ultra HD onida TV 43UIR model 9 months back by paying hot cash in single payment.to my surprise 3 weeks back suddenly the display gone out only the audio s coming.i complained the customer care, the next day one person come and said within10 days we LL come and change the panel, but three weeks gone.till now response from ur side.we r desperate now. Did I committed sin in buying tv from onida.i just want to ask one question. U r the manufacturer of all onida TV's.Dont u have the spare parts like panel display.how long it takes to reach chennai. I have complained thrice in a row, but from customer service side no improvement. They not even properly Know the problem history. I will never expect the worst customer service from nation wide famous firms like onida.