Onida / Mirc Electronics — tv remote not received in under warranty from 15 days | |||
Dear, As I am purchased Onida 109.22cm (43Inch) from online dated 08.10.2017, last month had issue related to Remote and called your customer care for the same, complaint number1809J[protected] dtd 25.09.2018. service engg attend the complaint and said that will replace the remote with new one. still no any details or status received from service engineer and customer care .also had called 02 times on customer care but they said will provide once received, I don't understand like ONIDA company don't have Remote in Hole PUNE or Maharashtra region. Was this information helpful? | |||
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Onida / MIRC Electronics customer support has been notified about the posted complaint. | |||
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
your service engineer came to my house dated 11.10.2018 with failed Remote and said that once we get correct remote will be handover,
also had called him but gives office number [protected] unfortunately this number was busy from 28.09.2018 to till date, also no any call from this number.
Today 19 days cross from register the complaint on customer care dated .25.09.2018,
kindly suggest me how do I use my TV without Remote, also confirm about failures which will comes after using the same.
awaiting for your replay with Remote.