Onida / Mirc Electronics — Unable to get the washing machine repairs for more than 15 days

Address:	New Delhi, Delhi, 1100024
Website:	onida

I have spent past two weeks regularly calling Onida customer care centre where i have had to converse with ill mannered and incompetent executives. My washing machine purchase in January, within warranty period of 12 months has malfunctioned. So i tried contacting the customer care who initially were supposed to send the technician on a Saturday. However, the technician purportedly visited my house without calling me and gave a feedback that the house was closed. Thereafter i have repeatedly tried arranging for another visit, notwithstanding, the abrupt and unjustified cancellation of the first visit. However, sometimes i am told my complaint is pending so i should wait for the visit and not call and sometimes i am told we are making a fresh complaint. this circle has been ongoing for more than past one week.