Onida / Mirc Electronics — unwanted noise in onida smart tv leo40kyfain

There was an unwanted noise sound issue with the onida tv, i called to onida customer care and registered a complaint 5months back and i got a call from onida serviceman and he asked me about the issues but he have not visited my home and he closed my complaint without my knowledge.

I have called to customer care and registered a complaint again and one serviceman visited my home and checked the issues then he said there is an issue in woofer board we will replace this within 7days but one month crossed and i didn't get any response from them.

I called to that service company and they said we don't have that spare parts so we are waiting for that parts from mumbai, after one month i have called to that service company they said we have raised your complaint and we are not responsible for that then disconnected my call.

I called to customer care 4 times and i got the same answer all the 4 times like we have raised your complaint in high priority and you will get a call as soon as possible but till date i have not received any response from onida service.

Last complaint no is: 1809i[protected]
Complaint date: 06-sep-2018

Please do the needful.

Thanks and regards,
Prabhu.