Onida / Mirc Electronics — vide ticket id# 1812b[protected]

Address:	Raigad, Maharashtra, 410206
Website:	regarding ONIDA TV problem

Respected authority,

I believe, i am communicating with the concerned person with my below reported problem as i am willing to escalate the issue to the top management with respect to your technical team who are misleading your customers.

I am owning an onida led 43fis serial no: 43fis#17104#010847 and i have logged a complaint vide ticket id# 1812b[protected].

The problem reported was, post doing factory reset the applications are not getting loaded for which i need your technical teams assistance to upload the software.

In return the team is asking us to change the motherboard / logicboard which is not acceptable technically. Although my led tv is out of warranty and the call should be attended on chargeable basis.

I am ready to bear the cost to upload the software, but not for the entire motherboard. Looking for a positive feedback justifying on your technical teams comment.

Thanks
Deepak raut
[protected]