Onida — Not came to provide service

Address:

New Delhi, Delhi

Hi,

My 32 inches Onida LED stopped working on 20th April I logged the complaint with the customer care of onida at aproxx 10:40 AM on the same day.
Customer care team told that the technician will come within 24-48 hours but nobody came up to now.
I followed up with them and they provided me the various numbers of technicians and all are the false numbers, on some numbers when I called they told me that they have left onida 3 months earlier, some told me that they are not from my zone, some did not picked up the call.
Than I followed up again and asked them too provide the number of seniors so that I can escalate the issue to them, they again provided the wrong numbers.
Then from somewhere I got the number of there senior team member, then I called him and he also provided the same answer as there customer care team and other team members that technician will be available tomorrow, but nobody came yet.