Onida — poor customer service | |||
First complaint done on 22nd Dec for Onida semi automatic washing machine for dryer not working. That has been attended and on 31st Dec the motor been replaced. Next day it didnt work, the same issue with motor, again did complaint. Another visit of the engineer again motor got replaced but didn't work. Now third time on 19th Jan I made complaint for the same but till now some or the excuse i get to know like parts not in stock or audit going on. The no. of the East delhi Zonal Manager been given to contact but MR. Manoj Rawat either doesnt pick up the phone or same excuse(few lot of motor parts has a problem and the whole lot is defected said..by Zonal Manager, Manoj Rawat. I am making call everyday to customer service at 3988 9000 but unsatisfied, issue not sorted yet. People should not buy onida products as they cant serve properly. I have not stored my complaint no. but my mobile is given and can be identified [protected] Was this information helpful? | |||
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40%
Complaints
1704
Pending
0
Resolved
675
+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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