[Resolved] Online Marketplace Store India [Omsi] / Online Medical Store India — industrial buying: fake product sent, request for return product no response

 
1 Review
Bangalore, Bangalore District, Karnataka, India
 Madhusudhanan Panchapakesan on Jan 2, 2018
I have ordered for gibson finger tip pulse oximeter vkb0024 from http://www.industrybuying.com on 16/12/17.

Order number:[protected].

But received a cheap chinese product without any instructions and user manuals. Raised a return on 24/12/17 request id re05c3c7a60f. No response from them other than request id which is an automated message.

When i added the product to my cart, i received many calls to complete the purchase, but after the purchase not even a single mail on my request.
Complaint marked as Resolved Nov 26, 2018

Complaint Status


[Jan 02, 2018] Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint.
Verified Support
Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care's response, Oct 20, 2018
Sorry for the late revert but as the consumer has already mentioned that he has ordered for gibson finger tip pulse oximeter vkb0024 from http://www.industrybuying.com on 16/12/17.
Our Website is omsi.in and he has mistakenly filed a complaint against our company.
We request to the CONSUMER COMPLAINT team to please close this complaint.

Regards,

OMSI
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    Online Marketplace Store India [Omsi] / Online Medical Store India - industrial buying: fake product sent, request for return product no response