Online Marketplace Store India [Omsi] / Online Medical Store India — Order not processed, no response to the calls and mails (Order Dated: 2oct 29th)

Good evening,
This is Dr Rethvi Tej, It is disheartening to type this mail being a Doctor myself. I have placed an order for Inj Immuvac on 29th October ( order No:2855554) with an e mail id rethvi.[protected]@gmail.com. I mailed the prescription as per your requirement on 2/11/2020, after two days, I received a reply saying that my prescription was rejected. Being a Doctor myself I asked for further clarification on why it was rejected. Its been 5 days no response on Chat or calls, and absolutely no response on mail. Its been more than 15 days that I placed an order. All that I request now is to refund my money if you are not interested in processing it further. I suggest you not to collect money before hand if you are not committed towards healthy business. Hope I reply to this.
Dr Rethvi Tej.