[Resolved] Online Marketplace Store India [Omsi] / Online Medical Store India — pharmeasy- return medicine policy | |
Disappointed with the return policy.. Was use to keeping stock of routine medicine for 45 days from the last 4-5 yrs.. Incidentally the doctor changed one of the medicines which was showing side effects on me. I asked these guys to make a correction in the monthly supply of medicines and to return and replace one medicine in the whole list which was denied and even the return medicine was refused because it was 31 days against pharmeasy 30 days return policy. I would like to bring it to your notice, when some one is using a medicines on regular basis for last 3-4 yrs it is a practise to keep such medicines in stock and if there is some changes in the routine medicines as prescribed by the doctor, it has to be accounted for and considered when reviewing return policy. The strips lying with me will just go waste because i asked for a return on the 31st day... I am indeed disappointed with the response i get from pharmeasy. The medicines which was to be returned still have it's exp date as 06/2020. Was this information helpful? | |
Mar 11, 2019 Complaint marked as Resolved Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint. Verified Support Feb 05, 2019 Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care's response Dear customer, Please share your order details like an order number or registered name/Email so we can check the status of your order. Regards, OMSI | |
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