[Resolved]  Online Marketplace Store India [Omsi] / Online Medical Store India — regarding online purchase and refund of the product

Website:omsi.in

I have ordered for 2 medicated hair gel from their site and paid an amount of rs.2730 for the same while booking on dec 3rd 2017. They did not provide any details regarding the product for a month. So i got sceptical and when enquired continuously for a week they said the product was unavailable. For this itself it took more than a month. When enquired about the refund, they never give a proper response. They never attend the call, if attended they will not give a proper solution. They never respond to mail either. These people are fraudulent. After continuous mails and calls also they give lame reasons like paytm is not processing the refund and so on. These people cheat others money. It has been close to 2 months now and i am yet to recieve any refund. Never ever buy anything from their site. They are frauds. Still waiting for my refund.
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Nov 21, 2018
Complaint marked as Resolved 
Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint.
Jan 18, 2018
Updated by kingsley J
I have ordered for 2 medicated hair gel from their site and paid an amount of Rs.2730 for the same while booking on Dec 3rd 2017. they did not provide any details regarding the product for a month. So i got sceptical and when enquired continuously for a week they said the product was unavailable. For this itself it took more than a month. When enquired about the refund, they never give a proper response. they never attend the call, if attended they will not give a proper solution. they never respond to mail either. These people are fraudulent. After continuous mails and calls also they give lame reasons like paytm is not processing the refund and so on. These people cheat others money. It has been close to 2 months now and I am yet to recieve any refund.Never ever buy anything from their site. They are frauds. Still waiting for my refund.
Verified Support
Oct 20, 2018
Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care's response
Dear customer,

We are extremely sorry for the late revert but can you please confirm us your order number.

Regards,
OMSI
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    Online Marketplace Store India [OMSI] / Online Medical Store India Phone
    +91 92 6622 9292[Whatsapp/Call]
    +44 20 8133 3255[UK]
    +91 11 4509 8999
    Online Marketplace Store India [OMSI] / Online Medical Store India Address
    12, Hargovind Enclave, Karkardooma, Delhi, Delhi, India - 110092
    View all Online Marketplace Store India [OMSI] / Online Medical Store India contact information