[Resolved] Online Marketplace Store India [Omsi] / Online Medical Store India — regarding online purchase and refund of the product

 
1 Review
India
 kingsley J on Jan 18, 2018
I have ordered for 2 medicated hair gel from their site and paid an amount of rs.2730 for the same while booking on dec 3rd 2017. They did not provide any details regarding the product for a month. So i got sceptical and when enquired continuously for a week they said the product was unavailable. For this itself it took more than a month. When enquired about the refund, they never give a proper response. They never attend the call, if attended they will not give a proper solution. They never respond to mail either. These people are fraudulent. After continuous mails and calls also they give lame reasons like paytm is not processing the refund and so on. These people cheat others money. It has been close to 2 months now and i am yet to recieve any refund. Never ever buy anything from their site. They are frauds. Still waiting for my refund.
Complaint marked as Resolved Nov 21, 2018

Complaint Status


[Jan 18, 2018] Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint.
Updated by kingsley J, Jan 18, 2018
I have ordered for 2 medicated hair gel from their site and paid an amount of Rs.2730 for the same while booking on Dec 3rd 2017. they did not provide any details regarding the product for a month. So i got sceptical and when enquired continuously for a week they said the product was unavailable. For this itself it took more than a month. When enquired about the refund, they never give a proper response. they never attend the call, if attended they will not give a proper solution. they never respond to mail either. These people are fraudulent. After continuous mails and calls also they give lame reasons like paytm is not processing the refund and so on. These people cheat others money. It has been close to 2 months now and I am yet to recieve any refund.Never ever buy anything from their site. They are frauds. Still waiting for my refund.
Verified Support
Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care's response, Oct 20, 2018
Dear customer,

We are extremely sorry for the late revert but can you please confirm us your order number.

Regards,
OMSI
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    Online Marketplace Store India [Omsi] / Online Medical Store India - regarding online purchase and refund of the product