[Resolved]  Online Medical India Omsi / Youngistan Business Ltd — Regarding failure to deliver order & no refund.

Address:New Delhi, Delhi
Website:online medical india

Ref payment order ID[protected]
And payment ID[protected]
my order worth 8925 rupees.
I/we doctors of maternity health care run under govt national rural health mission have purchased medicines(inj fortwin) from omsi because we have got a camp for birth control and there were no medicine available in our local city.As to prevent dissappoint of huge number of patients we ordered from omsi.But fedex courier clearly denied to deliver to the adress coz it there was no branch in our particular zone and returned it to shipper/seller omsi.Since then we are asking for refund but they didnt refund the amount and they said they will deduct 15% from total 8925 rupees.We from our side didnt reject order fedex failed to deliver why you are deducting our money is a big question and when they refund is also a question.I have never been through a frustrating situation like this all credit to omsi and youngistan who are selling scheduled H1(opiod analgesic, psychtropic)drugs in black prices.inj fortwin cost rs 65/box omsi charged rs 800/box..and for 10 boc inc delivery & tax 8925 rs.
we would have never purchased if we had in our pharmacy and we didnt want to dissapoint huge number of patient so for a good reason we ordered from omsi but we have paid very huge price our camp was cancelled lot of patients were disappointed and frustrated.
still waiting to get refund amount.
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Aug 8, 2021
Complaint marked as Resolved 
Apr 17, 2017
Updated by maverickspas
No response to email no answer for calls.
Apr 17, 2017
Updated by maverickspas
Myself Dr mudassir and my sen.dr sajan has working in maternity health care under national health mission has ordered medicines from omsi.The order was undelivered due to failure of fedex courier.And when we asked for refund 15 days back OMSI didnt responded to our email once they replied telling that amount will reflect in account but still due.Ref payment order ID[protected]
And payment ID[protected] order worth 8925 rupees.
Tried reaching omsi through emails but it was useless and several times called every time they assured that amount will reflect in two days.It about 16 days after our first request to refund.
Complaint comments 

Comments

Hello,
We have already refunded that amount and the customer have also apologize for this to us.
So we are requesting to kindly remove this complaint.

Regards
OMSI

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