Online Medical Store India Omsi — incredibly slow tat, bad service

 
2 Reviews
 Abby 911 on Aug 10, 2017
Your service is horrible. Firstly you take Rs 100 delivery charge even for a place like Delhi. On top of it, you charge Rs 70+ as Paytm fee. Then you take 7-10 days to deliver a product to Delhi (even though your branches are all over the country). And then your customer service rep (who sounds like he's on dope) refuses to cancel the order saying the product is available with you, so cancellation is not allowed. Then the next customer service rep says cancellation is allowed, but the charges are Rs 200! I've had a horrible experience and I will never ever recommend your services to anyone.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Hello sir,
Delivery charges is Rs.100 for all over india and we have to pay that amount to courier services.
And some medicines are not easily available in market so we have to arrange that either from our vendors or from its manufacturing company that is why it take some time.

Please Kindly provide us your Order number/payment ID so we can resolve your matter .

Regards
OMSI

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    14%
    Complaints
    47
    Pending
    16
    Resolved
    2
    phone
    +91 95 8292 XXXX
    location
    12, Hargovind Enclave, Karkardooma, Delhi, Delhi, India - 110092
    Online Medical Store India Omsi - incredibly slow tat, bad service
    www.bdomains.com