[Resolved] Online Medical Store India Omsi — incredibly slow tat, bad service | |||||
Your service is horrible. Firstly you take Rs 100 delivery charge even for a place like Delhi. On top of it, you charge Rs 70+ as Paytm fee. Then you take 7-10 days to deliver a product to Delhi (even though your branches are all over the country). And then your customer service rep (who sounds like he's on dope) refuses to cancel the order saying the product is available with you, so cancellation is not allowed. Then the next customer service rep says cancellation is allowed, but the charges are Rs 200! I've had a horrible experience and I will never ever recommend your services to anyone. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved | |||||
1 Comment | |||||
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+91 92 6622 9292[Whatsapp/Call]
+44 20 8133 3255[UK]
+91 11 4509 8999
12, Hargovind Enclave, Karkardooma, Delhi, Delhi, India - 110092
Delivery charges is Rs.100 for all over india and we have to pay that amount to courier services.
And some medicines are not easily available in market so we have to arrange that either from our vendors or from its manufacturing company that is why it take some time.
Please Kindly provide us your Order number/payment ID so we can resolve your matter .
Regards
OMSI