[Resolved]  BagItToday — Cheating and Fraud

Address:Thane, Maharashtra

IndiaToday group through their online shopping portal BagItToday is cheating a lot of customers into buying their poor quality products with promises of refund of money. I was called by one of their executive Anu who offered me free diamonds worth Rs. 30000/- along with which there were other products like Vox tablet, Maxima couple watches, MTV Sunglasses and free gift worth 1499/-. Also, they promised that we would be entered into a lucky draw where we would receive free gifts like LED TV, smartphone, etc.. and then she said, we just need to make a payment of Rs. 15999/- which would be refunded later after 10 working days. I specifically asked her why to give away items on free, she said it was for promotional activities so that we can bring them more customers through recommendations. After wards she asked me to make the online payment and then transferred my call to another executive in the promotions department for entering my name in lucky draw. There again this executive asked me to go for another promotional order where again i was offered Diamonds worth Rs. 30000/- along with Panasonic DVD player and home theater system, Roccio couple watch and free gift worth 1499/-. But then again he asked me to make an online payment of Rs. 15499/- which he said is refundable after 10 working days. these sales executive ask you to lie in verification call. they tell you that if anybody asks you if diamonds are for personal use, you should say yes. they even promise us by saying that they will help us resell the diamonds back to local jewellers. Now, the sales team refuses to pick up calls and when you contact their customer care, only thing they do is register your complaint and tell you that money is non refundable and order will not be canceled.

I think it's time we stop such fraud online practices and make such companies pay. I was a admired of company like India Today group but after such an experience, the only possibility i see is going to court against them with a criminal case of cheating and publishing their fraud on the net and media.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

If people having similar complaints against India Today group and BagItToday want to pursue a criminal case against them, you guys can contact me on ajay.[protected]@gmail.com. I am hoping that Consumer forum will do the needful for all the people who have been cheated by India Today group and BagItToday.
Dear Sir,

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-

? authentication code

? transaction reference number

? date of payment

? transaction amount

? order ID/Booking ID/Registered contact no./Registered Email ID.

on hearing from you we shall provide you with the status of your order.

We value your association with bag it today and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on [protected]@bagittoday.Com

we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & regards
Kashifa Khan
Online support (bag it today)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Today / BagItToday
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1298
    Pending
    0
    Resolved
    753
    India Today / BagItToday Phone
    +91 12 0407 8000
    India Today / BagItToday Address
    Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
    View all India Today / BagItToday contact information