Datawind — delay in delivering product after paying full payment as advance

Address:

Chennai, Tamil Nadu

Myself kasiviswanathan I ordered ubislate(aakash tablet commercial version) 7CZ on 26th Jan. I have paid the amount through online(www.ubislate.com and www.ccavenue.com) on 26th jan itself by using my HDFC credit card. My Order Number: PMAD0DBD1C0A .Payment has been acknowledged by them by email. but yet to receive the product . Please note that I got promised from their side that I can get my product with in a month. I have plan to gave this product as a gift for my brother birthday on 2nd march 2013. still now I didn't receive the product. They do not answer or pick up helpline number[protected].then i search through internet and got this number [protected]. i called more than 50 times. Each time i have waited more than 10 minutes after gaving my details. but i didnt proper response from your customer support side. After sending enormous mail, a month back got message stated that it will take another 2-4 weeks.But now they stop responding for my mail too . My long wait is over . So i want my money back along with phone charges and compensation for mental stress i faced these days.