[Resolved] Ebay. In & Nagpal Brothers, New Delhi — Non receipt of warranty card as committed with sale | |||
Sir, I have purchase a Samsung 40 EH 5000 LED TV from ebay dealer Ultimatedeals (Item No.[protected]. I paid Rs.35499 through SBBJ on-line for it. ebay paisa pay ID[protected], dated 17 September, 2012. I received a TV with Bill of M/s Nagpal Brothers, M-13, Palika Bazar, Connaught Place, New Delhi-110001, bill No. A 17547, Dt. 21.09.2012, amount Rs. 35499 (inclusive of VAT @12.5% Rs. 3945). The dealer given an offer for 1 year ServePro Warranty with this purchase. But I was not received ServePro Warranty Card with the delivery of such product, I contact to dealer for it. They reply that the ServePro Warranty Card for my TV will directly sent from ServePro Warranty Services Pvt. Ltd. Even after more than 3 months I have not received any ServePro Warranty Card. I have so many try on dealer provided Mob. No. [protected], but this mobile No. found switch-off. I have send so many e-mails to dealer (ultimatedeals.[protected]@gmail.com, [protected]@members.ebay.in) and ebay ([protected]@eay.in, [protected]@ebay.com), but I have not received any reply for that. In meanwhile the TV has same fault. In absence of ServePro Warranty Card, I unable to contact ServePro Warranty Services Pvt. Ltd. for service of my product. I fell very helpless, so it is request you to please take fruitful action against dealer and solve my problem at your earliest. An early action is required to avoid Consumer Court petition against ebay & dealer. Thanking you, SUNIL JAIN B-252, VAISHALI NAGAR, JAIPUR-302021. Mob. No.[protected] e-mail : [protected]@yahoo.com ebay Id : gyandeep Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Dear SUNIL JAIN,
Even I'm sailing on the same boat. Wish I would have read this post before I made the purchase.
Samsung 40 LED Smart TV
[protected] Item number
PaisaPay ID [protected]
Date of purchase: 02-Aug-2013
Unfortunately EBAY team informed me that they would not be able to help me in this regard. If this is the case, then why one should buy from EBAY??
Goutam Sirigeri
Bangalore
[protected]
Even I'm sailing on the same boat. Wish I would have read this post before I made the purchase.
Samsung 40 LED Smart TV
[protected] Item number
PaisaPay ID [protected]
Date of purchase: 02-Aug-2013
Unfortunately EBAY team informed me that they would not be able to help me in this regard. If this is the case, then why one should buy from EBAY??
Goutam Sirigeri
Bangalore
[protected]
I think we should jointly take some action against Ebay/ the fradulent sellers. Even I had purchased a TV on ebay. Within the warranty period the TV developed a fault. The Samsung authorised centre has refused to provide free service saying this bill is not valid. Further, since the product is "made in Thailand", the service charges are Rs.5000 instead of the usual Rs.1000/-. All these things are not informed to the buyer. This is an unfair trade practice. I cannot contact the seller as both their phone nos are out of service.
I am sure the same group of people keep coming under different names, make a profit and then vanish, only to come back with another name.
Now I am in a fix as to what to do!
Mahesh
Nagpur
Mob. [protected]
I am sure the same group of people keep coming under different names, make a profit and then vanish, only to come back with another name.
Now I am in a fix as to what to do!
Mahesh
Nagpur
Mob. [protected]
Hi All,
Even i am a victim of this fraud. I got a Sony Xperia mobile in March 2013 and was under 1 year but now just in 8 months it is not working. The sony service center are refusing to repair/ replace it as the bill provided by Nagapal Brothers is a hand written bill. Now the seller on Ebay (The Gadget Shop) nor the Nagpal Brothers who shipped the items are reachable. All their mobiles/ landlines are switched off.
Even Ebay has refused to help in this regard.
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Even i am a victim of this fraud. I got a Sony Xperia mobile in March 2013 and was under 1 year but now just in 8 months it is not working. The sony service center are refusing to repair/ replace it as the bill provided by Nagapal Brothers is a hand written bill. Now the seller on Ebay (The Gadget Shop) nor the Nagpal Brothers who shipped the items are reachable. All their mobiles/ landlines are switched off.
Even Ebay has refused to help in this regard.
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Gokul R
[protected]@gmail.com