Flipkart / Disney Cars Wind Up — Refuse to give refund for wrong product

Address:

Chennai, Tamil Nadu

Dear Sir,

I have brought a toy for my kid (Disney Cars Wind up) from Flipkart.com. In the website they have mentioned the specification of the toy as Width:16cms, Height: 23cms and depth:10cms but the actual product I received has Width:8cms; Height:3cms.

When I have asked for the refund they refused to pay the money back to me instead they have asked me to buy another product of the same rate. I am scared to buy any more product from the same company as the possibility of getting cheated again is very high.

Kindly let me know the solution for this.

Thanks & Regards,
Lakshmi