Naaptol.com / Polo Jersey — Delay in getting right size of product.

Address:

Mumbai City, Maharashtra

Despite of making several calls by me in their Mumbai branch, they are not sending correct size of my polo jersey. I got it via courier on 17th of Jan 2013 but found it large in size and thus sent back through blue dart courier on that same day as they have tie up with this company. Since that day i am being told by their online executives that i would receive my product within 5 to 7 working days but nothing happened and blue dart company has confirmed that they had already delivered my given packet to delhi branch of this company. Now, it has been more than 3 weeks and i still has not got my polo jersey or rs. 3300 which i paid them on 17th Jan. I want you to intervene in this matter, so that it can be resolved. My order no. is 5752506 and i paid 3300 rs. during getting my product on 17th Jan 2013 via aramex courier company.